CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
1 | P a g e
63-0011-03
Quality Clauses
Q001 – Q020 apply to ALL Purchase Orders
Q021 – Q031 apply when referenced in the text of purchase order or communication to the
vendor/supplier.
Q001: Order Acceptance
This order must be confirmed. a) Purchase order is not effective until Concord
Components receives a copy executed and signed by an authorized representative of the
seller acknowledging the terms and conditions of this order. Shipment of merchandise also
implies acceptance of the terms and conditions of this purchase order as well as the noted
quality clauses. b) Any additional or different terms or conditions which may appear in any
communication from Seller are hereby expressly objected to and shall not be effective or
binding unless specifically agreed to in writing by Concord Components’ Purchase
Department. c) Concord Components’ acceptance of goods shall not deem acceptance of
any additional or different terms or conditions unless such acceptance specifically is
documented and agreed upon by the representative. d) Concord Components reserves the
right to cancel any purchase and return any product that does not have a signed
confirmation.
Q002: Approval of Changes
Concord Components’ requires the Supplier to notify the purchasing representative of
any changes to the supplier’s product, process, or services related to the purchase order.
Q003: Special Process Approval
Special process suppliers are responsible for compliance to the applicable specifications,
including customer special process approval, whether the operation is performed within
their facility or flowed down per the Supplier’s purchase order to the Supplier’s
subcontractor.
Q004: Quality Management System
1. The supplier shall maintain a quality management system (QMS) that meets the requirements
of ISO9001, AS9100 or equivalent, or be approved by Concord Components, Inc.
2. The QMS is subject to quality review by Concord Components, Inc. unless a third-party
registration can be provided.
3. Concord Components reserves the right to audit suppliers QMS and other documents that
may affect the quality of materials, products, or services supplied for this purchase order.
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
2 | P a g e
63-0011-03
Q005: Record Retention
Seller shall provide records that indicate dates of inspection, inspector name or number,
characteristics inspected and whether the characteristics were acceptable or non-conforming,
unless otherwise specified elsewhere in this Purchase order or attachments. These
documents shall be on file and available to Concord Components for ten (10) years
following the date of shipment release to Concord Components. At any time during the
retention period, the seller will deliver said records or any part thereof, to Concord
Components at no additional cost to Concord Components Inc. Ten (10) years following
the date of shipment to Concord Components, all records must be destroyed, if Concord
Components does not require such records.
Q006: Non-Conforming Material
1. In instances where the supplier determines that non-conforming product may have been
shipped, the supplier MUST notify Concord Components, Inc. immediately. The supplier
must provide a system for disposition of non-conforming product found during
manufacturing to prevent return to production or shipping.
2. Supplier shall notify Concord Components, Inc., and receive written approval PRIOR to
shipping any item that has had a product & or process change.
3. Product rejected at destination for non-conformance with specifications or requirements will
be returned to the seller at their expense promptly after notice of rejection. Concord
Components shall determine if a formal Supplier Corrective Action is warranted, in this case
the action request will be sent to the supplier. It is mandatory that replies be received within
30 days or by the date supplied on the Corrective Action.
Q007: Suspect Unapproved Part / Counterfeit Product Avoidance:
1. Supplier shall provide, whenever possible, product that is traceable to the original
manufacturer to ensure authenticity. Supplier shall provide documentation tracing back to
the original manufacturer of the material or component being purchased. If no
documentation can be provided, the supplier must notify Concord Components and cannot
ship product until a representative provides approval of deviation to this requirement.
2. Counterfeit Parts Prevention requirements flow down through all levels of the supply chain.
Supplier will assist with any potential counterfeit part investigation and agrees to take
appropriate action to prevent any potential counterfeit part from being placed back in the
supply chain
3. Supplier agrees that they (and their suppliers) maintain a counterfeit detection
program that complies with the requirements of the current revision of AS5553,
AS6171
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
3 | P a g e
63-0011-03
Q008: Packaging, preservation, shipping, delivery, and labeling / Lot Control / FOD / and
ESD
1. All charges for boxing, packing, crating, and storage are included in the price stated on
purchase order.
2. All goods are to be shipped freight collect, F.O.B. destination by the specified carrier, unless
otherwise stated.
• DO NOT CHARGE INSURANCE except upon Concord’s request.
• Regardless of F.O.B. point, Supplier agrees to bear all risk of loss, injury, or
destruction of goods and materials ordered herin which occur prior to acceptance by
Concord Components.
• No such loss, injury, or destruction shall release Supplier from any obligations
hereunder.
3. Supplier shall ensure that all items are adequately protected from damage, loss, deterioration,
degradation or substitution. Each container must be properly marked or labeled with part
number, origin, and destination.
4. Suppliers of components shall ensure that only one lot is contained within each package
(reel, tube, tray, etc.). At no point should multiple lots be combined and shipped to
Concord Components, Inc., without adequate identification and or segregation. Mixed lots
received by Concord Components, Inc. (in the same reel or tube) will be subject to rejection
and return of product to the supplier.
5. Supplier shall have a Foreign Object Debris (FOD) prevention system. FOD prevention
and controls should be in accordance with NAS-412.
6. ESD Sensitive components must ensure adequate ESD Protection. ESD prevention
methods include but are not limited to:
• ESD Packaging & Containers
• Internal Controls for ESD Prevention
7. All products that are moisture sensitive devices shall be properly packaged and labeled
according to the proper Moisture Sensitivity Levels (MSL) IAW the latest revision of
JEDEC J-STD-33.
Q009: Right of Entry
Concord Components, Inc. and our customers reserve the right of entry into our supplier’s
facility at any time during the performance of the contract/purchase order to perform
inspections/audits relating to the contract/purchase order.
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
4 | P a g e
63-0011-03
Q010: Flow Down of Requirements
Supplier shall flow down all applicable Purchase Order requirements to the supply chain.
Flow down requirements to Concord Components’ suppliers mandated by the customer
must be observed. Concord Components’ customer requirements may include specific
quality programs and / or record retention requirements which are to be flowed down to
our suppliers. The requirements could include Mil Standard requirements, Customer
specific requirements, drawing requirements, ROHS requirements etc. Suppliers agree to the
acceptance of the requirements by either confirming the purchase order or shipping the
parts to Concord’s destination.
Q011: Product or Service Conformity
Supplier must ensure that personnel have the appropriate skills and experience to handle and
process the product or service conformity throughout the performance of this
contract/purchase order.
Q012: Product Safety
Supplier must maintain the state of the product so that is able to perform to its designed or
intended purpose without causing unacceptable risk of harm to a person or damage to
property.
Q013: Industry Alerts
Supplier must maintain a closed-loop process to use Industry Alerts/GIDEP and ERAI to
identify, control and correct potential non-conforming material, including: timely review
and notification of Industry Alerts for potential impact to hardware: documenting impact
assessment/disposition of purging/quarantining of all affected stock, including work in
process(WIP) and finished goods; customer notification of impact to already shipped bill of
material (BOM) contains an alerted item.
Q014: Certificate of Conformance
The Supplier shall furnish a Certificate of Conformance (C of C) with each shipment of each
item listed on this purchase order. The C of C must have a minimum of the following and a
separate C of C for EACH ITEM shipped:
• Concord’s purchase order number
• Part Number and Revision Level if applicable
• Date and Lot Code
• Country of Manufacturer
• Quantity of Each Lot/Date Code shipped
• Reference to all applicable specifications
• Signature and title of an authorized company representative
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
5 | P a g e
63-0011-03
Q015: Test and Inspection / Equipment
1. The supplier shall furnish all test and inspection data relevant to this purchase order where
applicable. The Supplier shall establish and implement test and inspection activities
necessary to assure the authenticity of purchased product including:
• Traceability and documentation verification
• Visual examination
• Test and inspection activities
2. Test and inspection shall be performed in accordance with clearly delineated accept/reject
criteria. The Supplier shall prepare and provide Concord Components with records
evidencing tests and inspections performed and conformance of the product to specified
acceptance criteria. Test and inspections shall be performed by persons that have been
trained and qualified concerning types and means of electronic parts counterfeiting and how
to conduct effective product authentication.
3. All activities pertaining to the performance, production, and verification/testing of items for
this purchase order shall be done with equipment certified for those purposes.
4. Measuring and test equipment used by the Supplier shall have current calibrations that are
traceable to the National Institute of Standards and Technology (NIST) or equivalent
national standard.
Q016: Personnel and Organization
The Supplier shall ensure that persons acting and working on behalf of the Supplier
understand their:
• Contribution to the product and service conformity
• Contribution to product safety
• The importance of ethical behavior
Q017: Shelf Life
The supplier shall ensure that all product with shelf life limitations have 80% or more shelf
life remaining, unless otherwise approved by Concord Components. Product will not be
accepted without prior approval.
Q018: Receiving Inspection
Parts will be subject to receiving inspection of all characteristics. Material that does not
conform to specification will be returned at Supplier’s expense. A request for replacements
will be determined at time of return. Latent defects not discovered during source inspection
or receiving inspection, but disclosed during assembly or use, shall be cause for rejection and
or replacement.
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
6 | P a g e
63-0011-03
Q019: Unauthorized Repairs
The Supplier may not perform any repairs or practice any method on products damaged or
found to be discrepant during outgoing inspections, unless such repairs are specifically
permitted by the applicable drawing, specification, contract or purchase order, or are
specifically authorize by Concord Components in writing for each line item and each item
separately.
Q020: ITAR Restricted Use
The supplier shall adhere to ITAR requirements for performing work or service involving
ITAR compliance. IN accordance with ITAR 22 C>F.R. 120-130 International Traffic in Arms
Regulation, all documents identified as ITAR controlled shall be identified, maintained in
Document Control, and segregated from non-ITAR documents. Documents identified as
ITAR controlled shall be viewed only by a US Person. A US Person means an entity that is:
A US Citizen or a Legal Resident, or a US organization Incorporated to do business in the
United States.
Q021: Manufacture Certification
Original Manufacturer certifications are required to be submitted with the items procured on
this order, please ensure the certifications are included with the shipment to aide in receiving
and payment of invoice. All additional requirements for C of C and be found in Q014.
Q022: First Article Requirement
Supplier shall perform First Article Inspection (FAI) in accordance with the requirements of
the current revision of SAE Aerospace Standard AS9102. The Supplier shall furnish a copy
of the completed First Article Inspection results (including all material, process, and other
certifications required by the Purchase Order and/or drawing notes) with the initial delivery
of product on the Purchase order. The First Article shall be repeated and submitted any
time there is a change to the revision of the drawing, significant changes in the
manufacturing method or if the purchase order calls out for a new first article to be
submitted. The first article shall be submitted to Concord Components for review and
acceptance prior to deliver of the product.
A First Article Inspection Report (FAIR) must be provided including:
• Dimensional inspection report and any special processes performed in fabrication.
• C of A for any materials or processes utilized
• The First Article must be identified.
Q023: Priority Rating
This purchase order contains rated order quantities certified for national defense use, and
you are required to follow all the provisions of the Defense Priorities and Allocations System
regulation (15 CFR part 700) as it pertains to the rated quantities. Rating is listed on the
Purchase Order.
CONCORD COMPONENTS, INC.
1700 Industrial Drive
Wayne, NE 68787
(402) 375-5000 Fax (402) 375-5004
www.concordcomponents.com
7 | P a g e
63-0011-03
Q024: Traceability
Lot traceability is required and must be maintained on all parts delivered to Concord
Components, Inc. The Supplier shall maintain a method of item traceability that ensures
tracking of the supply chain back to the manufacturer of all parts included in assemblies and
subassemblies being delivered per this order. This traceability method shall clearly identify
the name and location of all the supply chain intermediaries from the manufacturer to the
direct source of the product for the supplier and shall include the manufacturer’s batch
identification for the item(s) such as dated codes, lot codes, serializations, or other batch
identification.
Q025: Government Inspection
Government Inspection is required prior to shipment from your facility. Upon receipt of
this order, promptly notify the Government authority who services your facility.
Q026: Subcontracting
Supplier is prohibited from subcontracting any portion of the work to be performed in the
performance of this purchase order, without Concord Components’ written authorization by
an executive officer of the company.
Q027: DFARS 252.225-7009
ANY special metals included in any articles delivered under this purchase order must
company with that clause, and you must flow down DFARS 252.225-7009 to all vendors
supplying any articles delivered under this purchase order that include specialty metals. Each
shipment shall be accompanied by a signed Supplier Certificate of Conformance which
certifies compliance to this clause.
Q028: Single Date/Lot Code
Parts delivered against this Purchase Order shall be from a single date/lot code.
Q029: Multiple Date/Lot Code
When accepted by an authorized representative, multiple date codes and lots can be supplied
for this purchase order, providing each lot and date codes are segregated properly.
Q030: Mercury Free Certification
A certificate shall be provided that indicates that the product being supplied is free from
Mercury (Hg) contamination.
Q031: Equal Opportunity and Vets100 Clauses:
The parties hereby incorporate the requirements of 41 C.F.R. Section 60-1.4(a)(7), 60-250.5,
60-300.5 and 60-741.5, if applicable.
